6 days old

Consumer Loan Services Manager

Star One Credit Union
Sunnyvale, California 94089
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  • Job Code
  • Job Type
  • Job Status
    Full Time
Be a part of one of the most successful financial institutions in the country.

Star One Credit Union is the Silicon Valley's largest, member-owned financial institution. Star One offers financial services to more than 100,000 members worldwide. With assets over $9 billion, Star One is the largest credit union based in Silicon Valley and ranked tenth in total assets among more than 6,500 credit unions nationally.

Advantages of a Credit Union
As a member owned financial institution we are focused on providing long-term financial solutions to all of our members. As a result, we are able to return our profits back to you in the form of money saving benefits, including: higher interest on saving accounts, lower interest rates on loans and reasonable, if any, fees on products and services like checking, credit cards and real estate loans.
Our Mission is to improve each member's life by delivering valuable financial services.
Consumer Loan Services Manager - Sunnyvale

Schedule: Monday - Friday 8:30am - 5:00pm
Job Scope/Duties:
Responsible for planning, organizing, and managing activities of consumer loan origination, sales, loan collections and support functions. Ensures that consumer loan credit operations are in accordance with established regulations, rules, policies, procedures and legal requirements. Under the direction of the Senior Loan Services Manager, analyzes and evaluates the effectiveness of consumer lending originations, collections and support, recommending and executing policy and program changes, as appropriate. Responsible for the day-to-day operation of the Department, providing guidance, training, and support to staff.  Provides and promotes an environment of quality service to members and branches.  Leads staff in the cross selling of Credit Union products and services. Provides back-up to the Senior Loan Services Manager and Real Estate Loan Services Manager as needed.


Experience/Minimum Education Requirements:
A minimum of seven years of progressive experience in lending related positions. A minimum of three years of leadership experience required. Consumer lending experience required and underwriting experience is preferred. Bachelor’s degree in Business Administration, Accounting, Finance or an equivalent combination of formal training and experience.
Special Requirements/Expectations:
Excellent written and verbal communication skills. Strong vendor management skills. Strong comprehension of regulatory compliance. Mortgage Loan Originator (MLO) registration is required upon hire.
Strong interpersonal, leadership, and management skills. Well organized, detail oriented, self-directed, goal and results driven. Collaborative with leadership and staff, ability to foster a team environment. Excellent service skills and sales abilities. Ability to maintain an effective and efficient work flow department-wide.
We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled

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Consumer Loan Services Manager

Star One Credit Union
Sunnyvale, California 94089

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