19 days old

Personal Banker, Big Basin

Star One Credit Union
Saratoga, California 95070
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  • Job Type
  • Job Status
    Full Time
  • Jobs Rated


(Must have previous financial institution experience) 

Be a part of one of the most successful financial institutions in the country!  Star One Credit Union is the Silicon Valley's largest, member-owned financial institution that offers financial services to more than 100,000 members worldwide. With assets over $9 billion, Star One is the largest credit union based in Silicon Valley and ranked 17th in total assets among more than 5,700 credit unions nationally.  Our Mission is to help members improve their lives by delivering valuable financial services!!


We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!!!

  • Annual Wellness Benefit (Up to $420.00 annually for gym membership & equipment)
  • 401(k) Plan, Match, and Profit Sharing
  • Education Assistance
  • Employee Loan Discounts 
  • Medical, Dental, and Vision (Effective date of hire)
  • Paid Holidays
  • Paid Time Off Program 
  • Staff Incentive Variable Pay (Bonus)

Job Title:  Personal Banker   

Hours:  Monday – Thursday 8:45 a.m. – 5:30 p.m., Friday 8:45 a.m. – 6:30 p.m., and rotating Saturdays 8:30 a.m. – 5:00 p.m. (with a day off during the week) 


COVID-19:  At Star One, the health and safety of our employees and members is our number one priority.  We follow all of the Santa Clara County protocols and offer additional compensation for employees working in our branch locations.  





Job Scope/Duties

Responsible for performing a broad variety of member services such as opening and closing accounts, including certificate and IRA accounts. Provides counseling and conducts professional interviews with members requesting consumer and real estate loans.  Advises members of policies, rates and terms.  Processes consumer loan applications and originates real estate loan applications, including reviewing and analyzing applications and supporting documents as appropriate.  Primary contact for members in providing application status and necessary documentation.  Books consumer loans, disburses funds appropriately and explains loan documents and approved loan terms.  Completes member requests for automobile loan modifications. Assists members with bookkeeping and checking account problems.  Counsels and answers member questions regarding all Credit Union services and performs a variety of account maintenance.  Assists members with questions or problems and refers as appropriate.  Attends to miscellaneous transactions for members such as wire requests, redemption of bonds and other duties as assigned. Stays informed of all products, services and operational procedures. Cross-sells all products and services. Supports teller functions and other branches as needed.


Experience/Minimum Education Requirements

Normally requires an Associate’s degree in Business Administration, Accounting, Finance or the equivalent level of education/experience; plus three years of current and progressive experience within a financial institution, preferably in deposit and lending departments.  Experience in a branch environment is a plus. Sales experience is also a plus.   Notary required.  May also be required to register as a Mortgage Loan Originator (MLO). 


Special Requirements

Must be well versed in Credit Union practices, regulations, policies and procedures.  Requires good written and verbal communications skills, excellent member service skills, and knowledge of Microsoft Office applications.  Must maintain flexibility in shift schedule.



Proven ability to provide friendly, courteous and excellent customer service.  Fosters and maintains a strong service culture.  Ability to work in a fast-paced group environment and handle multiple tasks and priorities.  Must be a strong team player with the ability to work in a diverse group or as an individual contributor.



We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled


Jobs Rated Reports for Bank Teller

Posted: 2021-03-30 Expires: 2021-04-29

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Personal Banker, Big Basin

Star One Credit Union
Saratoga, California 95070

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Bank Teller
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Median Salary: $29,450

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